Show All Answers

1. Does Stanislaus Regional Transit Authority (StanRTA) provide access to train station or the BART station?

Show All Answers

1. How often are Stanislaus Regional Transit Authority (StanRTA) and Modesto Area Dial-A-Ride (MADAR) buses cleaned?
2. Will Stanislaus Regional Transit Authority (StanRTA) provide me with a mask since it’s required?
3. What if I have a medical condition and can’t wear a mask?
4. How does technology help me social distance on Stanislaus Regional Transit Authority (StanRTA)?
5. Who is required to wear a mask on Stanislaus Regional Transit Authority (StanRTA) and Modesto Area Dial-A-Ride (MADAR) vehicles?
6. Is Stanislaus Regional Transit Authority (StanRTA) looking into things like hand sanitizer stations or air purification systems?
7. Who do I call if I see the mask requirement being violated by a rider or driver?
8. Where does Stanislaus Regional Transit Authority (StanRTA) get the authority to require me to wear a mask?

Show All Answers

1. Is there evening and Sunday service on Modesto Area Dial-a-Ride?
2. How do I become a Certified rider for the ADA/Demand Response program?
3. Who may I contact with questions about the ADA/Demand Response program?
4. What is the Dial-A-Ride program?
5. What are the hours of operation for the Dial-A-Ride service?
6. What are the fares for Demand Response Riders?

Show All Answers

1. How do I become a Certified rider for the ADA/Demand Response program?
2. Who may I contact with questions about the ADA/Demand Response program?
3. What is the Dial-A-Ride program?
4. What are the hours of operation for the Dial-A-Ride service?
5. What are the fares for Demand Response Riders?

Show All Answers

1. How much does the bus cost?
2. Where can I buy a monthly pass?

Show All Answers

1. How do I catch the bus?
2. How may I ride the bus with my wheelchair?
3. How may I bring my bike while riding the bus?
4. How do I board the bus?
5. How do I exit the bus?
6. How do I transfer from one bus route to another?
7. Do you offer trip planning services?
8. How do I read the transit maps?
9. How do I read the transit schedules?
10. How may I find contact information for the transit services?
11. What is the passenger conduct policy?
12. May I bring bulky items on the bus?
13. Do you have a non-discrimination policy?
14. What hours may I contact a StanRTA staff member for information?
15. What are the hours of operation?
16. Are there certain seats for seniors or disabled persons?
17. Where do I find bus schedules?
18. Where may I find bus system changes?
19. Do the bus drivers work for StanRTA? Do they have special training?
20. Why don't smaller buses run on routes that aren't busy?
21. Why are some routes different, or not run on the weekend?
22. What time will the bus be at my stop?
23. Why was my bus late?
24. How do I find out which bus I need?
25. How can I plan a trip that requires more than 1 bus system?

Show All Answers

1. How do I catch a bus?
2. How may I ride the bus with my wheelchair?
3. How may I bring my bike while riding the bus?
4. How do I board the bus?
5. How do I exit the bus?
6. How do I transfer from one bus route to another?
7. How do I transfer from StanRTA to StaRT?
8. Do you offer trip planning services?
9. How do I read the transit maps?
10. How do I read the transit schedules?

Show All Answers

1. What if I lose something on the bus?
2. Can I take my bike on the bus?
3. Can the bus accommodate my mobility aid?
4. How can I find out which bus I need to take?
5. Do you have any services outside of Stanislaus County?

Show All Answers

1. How may I find contact information for the transit services?
2. What hours may I contact a StanRTA staff member for information?
3. What are the hours of operation?
4. How do I catch a bus?
5. Are there certain seats for seniors or disabled persons?
6. How may I bring my bike while riding the bus?
7. How may I ride the bus with my wheelchair?
8. How do I board the bus?
9. How do I exit the bus?
10. Does Stanislaus Regional Transit Authority (StanRTA) provide access to train station or the BART station?
11. What is the passenger conduct policy?
12. May I bring bulky items on the bus?
13. Is there evening and Sunday service on Modesto Area Dial-a-Ride?
14. Do you offer trip planning services?
15. Where do I find bus schedules?
16. Do you have a non-discrimination policy?
17. Where may I find bus system changes?

Show All Answers

1. What if my battery dies while my pass is active?
2. When do I need an internet connection?
3. What happens if I lose my phone?
4. I need help with the app; who can help me?
5. How do I know if my mobile ticket or pass is active?
6. Is there a record of expired mobile tickets or passes?
7. Can I have a receipt for my mobile ticket or pass purchase?
8. Is my credit card information secure?
9. I don’t have a credit or debit card; can I go to StanRTA customer service and pay with cash or check to pay for and load passes onto the app?
10. Can I request a refund?
11. Can I purchase and send a mobile ticket or pass to someone else in the Token Transit mobile app?

Show All Answers

1. Do the bus drivers work for StanRTA? Do they have special training?
2. Why don't smaller buses run on routes that aren't busy?
3. Why are some routes different, or not run on the weekend?
4. What time will the bus be at my stop?
5. Why was my bus late?
6. How do I find out which bus I need?
7. How much does the bus cost?
8. How do I ride with my bicycle?
9. How can I plan a trip that requires more than 1 bus system?
10. Where can I buy a monthly pass?