Who do I call if I see the mask requirement being violated by a rider or driver?

Stanislaus Regional Transit Authority (StanRTA) and Modesto Area Dial-A-Ride (MADAR) have a staff of Customer Service representatives who have the tools available to answer rider questions, record complaints or concerns about COVID-19 precautions, and even forward recommendations to Transit Managers. Call (209) 552-2470.

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1. How often are Stanislaus Regional Transit Authority (StanRTA) and Modesto Area Dial-A-Ride (MADAR) buses cleaned?
2. Will Stanislaus Regional Transit Authority (StanRTA) provide me with a mask since it’s required?
3. What if I have a medical condition and can’t wear a mask?
4. How does technology help me social distance on Stanislaus Regional Transit Authority (StanRTA)?
5. Who is required to wear a mask on Stanislaus Regional Transit Authority (StanRTA) and Modesto Area Dial-A-Ride (MADAR) vehicles?
6. Is Stanislaus Regional Transit Authority (StanRTA) looking into things like hand sanitizer stations or air purification systems?
7. Who do I call if I see the mask requirement being violated by a rider or driver?
8. Where does Stanislaus Regional Transit Authority (StanRTA) get the authority to require me to wear a mask?