I don’t have a credit or debit card; can I go to StanRTA customer service and pay with cash or check to pay for and load passes onto the app?

The only forms of payment accepted by Token Transit for mobile tickets or passes are credit, debit or a prepaid debit card.  You may also be sent a mobile pass or ticket purchased by someone else using your phone number.  

Note:  All paper tickets or passes purchased in person outside of the Token Transit application will need to be shown to the driver when boarding the bus.

Show All Answers

1. What if my battery dies while my pass is active?
2. When do I need an internet connection?
3. What happens if I lose my phone?
4. I need help with the app; who can help me?
5. How do I know if my mobile ticket or pass is active?
6. Is there a record of expired mobile tickets or passes?
7. Can I have a receipt for my mobile ticket or pass purchase?
8. Is my credit card information secure?
9. I don’t have a credit or debit card; can I go to StanRTA customer service and pay with cash or check to pay for and load passes onto the app?
10. Can I request a refund?
11. Can I purchase and send a mobile ticket or pass to someone else in the Token Transit mobile app?