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1. Does Stanislaus Regional Transit Authority (StanRTA) provide access to train station or the BART station?

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1. How often are Stanislaus Regional Transit Authority (StanRTA) buses cleaned?
2. Will Stanislaus Regional Transit Authority (StanRTA) provide me with a mask since it’s required?
3. What if I have a medical condition and can’t wear a mask?
4. How does technology help me social distance on Stanislaus Regional Transit Authority (StanRTA)?
5. Who is required to wear a mask on Stanislaus Regional Transit Authority (StanRTA) vehicles?
6. Is Stanislaus Regional Transit Authority (StanRTA) looking into things like hand sanitizer stations or air purification systems?
7. Who do I call if I see the mask requirement being violated by a rider or driver?
8. Where does Stanislaus Regional Transit Authority (StanRTA) get the authority to require me to wear a mask?

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1. Is there evening and Sunday service on Modesto Area Dial-a-Ride?
2. How do I become a Certified rider for the ADA/Demand Response program?
3. Who may I contact with questions about the ADA/Demand Response program?
4. What is the Dial-A-Ride program?
5. What are the hours of operation for the Dial-A-Ride service?
6. What are the fares for Demand Response Riders?

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1. How do I become certified to use the ADA Paratransit Service?
2. Who may I contact with questions about the ADA/Demand Response program?
3. What is the Dial-A-Ride program?
4. What are the hours of operation for the Dial-A-Ride service?
5. What are the fares for Demand Response Riders?

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1. How much does the bus cost?
2. Where can I buy a monthly pass?

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1. How do I catch the bus?
2. How may I ride the bus with my wheelchair?
3. How may I bring my bike while riding the bus?
4. How do I board the bus?
5. How do I exit the bus?
6. How do I transfer from one bus route to another?
7. Do you offer trip planning services?
8. How do I read the transit maps?
9. How do I read the transit schedules?
10. How may I find contact information for the transit services?
11. What is the passenger conduct policy?
12. May I bring bulky items on the bus?
13. Do you have a non-discrimination policy?
14. What hours may I contact a StanRTA staff member for information?
15. What are the hours of operation?
16. Are there certain seats for seniors or disabled persons?
17. Where do I find bus schedules?
18. Where may I find bus system changes?
19. Do the bus drivers work for StanRTA? Do they have special training?
20. Why don't smaller buses run on routes that aren't busy?
21. Why are some routes different, or not run on the weekend?
22. What time will the bus be at my stop?
23. Why was my bus late?
24. How do I find out which bus I need?
25. How can I plan a trip that requires more than 1 bus system?

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1. What if my battery dies while my pass is active?
2. When do I need an internet connection?
3. What happens if I lose my phone?
4. I need help with the app; who can help me?
5. How do I know if my mobile ticket or pass is active?
6. Is there a record of expired mobile tickets or passes?
7. Can I have a receipt for my mobile ticket or pass purchase?
8. Is my credit card information secure?
9. I don’t have a credit or debit card; can I go to StanRTA customer service and pay with cash or check to pay for and load passes onto the app?
10. Can I request a refund?
11. Can I purchase and send a mobile ticket or pass to someone else in the Token Transit mobile app?