Title VI Policy
Title VI Program Goals
- Ensuring that the level and quality of public transportation service is provided in a nondiscriminatory manner;
- Promoting full and fair participation in public transportation decision-making without regard to race, color, or national origin;
- Ensuring meaningful access to transit-related programs and activities by persons with limited English proficiency.
StanRTA's Title VI Statement of Policy
Stanislaus Regional Transit Authority (StanRTA), also known as "The S", grants equal access to its transportation services in Stanislaus County. The S is committed to a policy of non-discrimination in the conduct of its business, including its responsibilities under the requirements of Title VI of the Civil Rights Act of 1964, which provides that no person shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to, discrimination under its program of transit services delivery.
Filing a Title VI Complaint
Any person(s) believing that they have been subjected to discrimination under Title VI based on race, color or national origin with regard to transit services delivery has the right to file a complaint within 180 days following the alleged incident. Complaints may be made by downloading a complaint form, available in either English (PDF) or Spanish (PDF). To request a form call 209-477-7011 or contact The S by email. Complaints may also be submitted online here; or made verbally either by telephone or in person at the StanRTA office. The staff will provide assistance with putting the complaint in writing.
Title VI complaints can also be filed with the Federal Transit Administration through its Office of Civil Rights, Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Avenue SE, Washington, DC 20590.
Materials are available in multiple formats including Spanish, large format and audio translations upon request to the StanRTA Office at 209-477-7011.